:root{--bg:#f5f6f8;--surface:#fff;--ink:#172a29;--muted:#536565;--line:#dfe6e4;--green:#146354;--soft:#e6f1ec;--red:#9d3427;font-size:16px;color-scheme:light}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;line-height:1.6}a{color:var(--green);text-underline-offset:3px}button,input,select,textarea{font:inherit}button,.button{min-height:44px;display:inline-flex;align-items:center;justify-content:center;gap:12px;padding:10px 18px;border:1px solid var(--line);border-radius:9px;cursor:pointer;background:var(--surface);color:var(--ink);font-weight:600;text-decoration:none}a,button,input,select,textarea{touch-action:manipulation}:focus-visible{outline:3px solid #b04a00;outline-offset:4px}button:hover,.button:hover{filter:brightness(.94)}.primary{background:var(--green);color:white;border-color:var(--green)}.light{background:white;color:#145546;border-color:white}.quiet{border:0;background:transparent}.skip{position:fixed;top:-100px;left:20px;background:#fff;padding:14px;z-index:100}.skip:focus{top:10px}.topbar{min-height:88px;background:var(--surface);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:16px 32px;gap:22px}.brand{display:flex;gap:11px;align-items:center;text-decoration:none;color:var(--ink);font-size:25px;font-weight:750;line-height:1.25;min-width:235px}.brand-sub{display:block;font-size:11px;font-weight:500;color:var(--muted);margin-top:3px}.logo{display:flex;align-items:center;justify-content:center;background:var(--green);border-radius:13px;color:white;width:44px;height:44px;font-size:34px;line-height:1}.access-tools{display:flex;gap:8px;margin-left:auto}.access-tools button{font-size:12px;padding:8px 12px}.notification-link{font-size:13px;text-decoration:none}.count{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;width:24px;height:24px;background:var(--soft);font-weight:700}.username{font-size:13px}.shell{display:flex;min-height:calc(100vh - 88px)}.sidebar{width:250px;flex-shrink:0;background:var(--surface);border-right:1px solid var(--line);padding:32px 20px;display:flex;flex-direction:column}.eyebrow{font-size:10px;letter-spacing:1.7px;font-weight:750;color:var(--muted);margin:0 0 13px}.sidebar .eyebrow{font-size:9px;padding-left:12px}.sidebar nav{display:grid;gap:7px}.sidebar nav a{padding:12px;border-radius:9px;color:var(--muted);font-size:13px;text-decoration:none;font-weight:550}.sidebar nav a:hover,.sidebar nav a[aria-current]{background:var(--soft);color:var(--green)}.sidebar-note{margin-top:72px;padding:16px 12px;border:1px solid var(--line);border-radius:10px;font-size:12px;font-weight:650}.sidebar-note p{font-size:11px;font-weight:400;color:var(--muted)}.dot{display:inline-block;background:var(--green);width:7px;height:7px;border-radius:50%;margin-right:5px}.demo-label{color:var(--muted);font-size:10px;margin-top:auto;padding:36px 8px 0}main{padding:38px 42px;flex:1;min-width:0;max-width:1700px}h1,h2,h3,p{margin-top:0}h1{font-size:30px;line-height:1.25;letter-spacing:-.8px;margin-bottom:12px}h2{font-size:17px;line-height:1.4;margin-bottom:14px}h3{font-size:15px}p{margin-bottom:16px}.muted,.hint{color:var(--muted)}.small,.hint{font-size:12px}.page-heading{display:flex;justify-content:space-between;gap:25px;align-items:center;margin-bottom:28px}.page-heading p:last-child{margin-bottom:0;font-size:13px}.page-heading .button{font-size:13px;flex-shrink:0}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.stat{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:20px 22px}.stat p{color:var(--muted);font-size:12px;margin-bottom:8px}.stat strong{display:block;font-size:34px;line-height:1.3}.stat small{font-size:20px}.stat span{font-size:10px;color:var(--muted)}.warning strong{color:var(--red)}.hero{border-radius:15px;padding:30px 34px;background:#155b4d;color:#fff;display:flex;justify-content:space-between;gap:22px;margin-bottom:28px;overflow:hidden}.hero h2{font-size:25px;margin:8px 0 12px}.hero .eyebrow{color:#c1dfd5}.hero p{font-size:13px;color:#e1efea}.hero .button{font-size:12px}.hero-art{display:flex;flex-direction:column;gap:8px;justify-content:center;min-width:190px;transform:rotate(-5deg);padding:8px 18px}.hero-art span{font-size:28px;padding:5px 18px;border:1px solid #77a294;border-radius:10px}.hero-art small{font-size:13px;margin-left:14px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:12px;margin-bottom:24px;overflow:hidden}.padded{padding:25px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 24px}.section-heading h2,.section-heading p{margin-bottom:0}.section-heading a{font-size:12px}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}th{background:#f8faf9;color:var(--muted);font-weight:500;padding:12px 22px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);white-space:nowrap}td{padding:20px 22px;border-bottom:1px solid var(--line);vertical-align:top}td:first-child{width:47%;min-width:250px}.ticket-code{font-size:10px;color:var(--muted);display:block;margin-bottom:6px}.ticket-title{font-weight:650;color:var(--ink);text-decoration:none;display:block;margin-bottom:5px;font-size:13px}.ticket-title:hover{text-decoration:underline}.badge{font-size:10px;font-weight:650;padding:5px 10px;display:inline-block;border-radius:6px;white-space:nowrap;color:#235d51;background:#e6f1ec}.badge.new{color:#345773;background:#eaf0f6}.badge.work{color:#735115;background:#fff1d4}.badge.clarify{color:#744823;background:#f9eadc}.badge.rejected{color:#933a34;background:#fbece9}.badge.closed{color:#505b61;background:#edf0f2}.priority{display:block;margin-top:8px;font-size:10px}.overdue{display:block;color:var(--red);font-size:11px;font-weight:650}.plain-list{list-style:none;margin:0;padding:0 24px}.plain-list li{padding:16px 0;border-bottom:1px solid var(--line)}.plain-list time{display:block}.content-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:24px}.two-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.three-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.detail-title{font-size:25px;max-width:850px}.field{margin-bottom:20px}.field label{display:block;font-size:13px;font-weight:650;margin-bottom:7px}.required{font-weight:400;color:var(--muted);font-size:10px}input:not([type=checkbox]),select,textarea{width:100%;border:1px solid #a8bab5;border-radius:7px;background:var(--surface);color:var(--ink);padding:11px 12px;min-height:44px}textarea{resize:vertical}input[type=checkbox]{width:20px;height:20px;vertical-align:middle;accent-color:var(--green)}.field .hint{margin:7px 0 0}.actions{display:flex;gap:24px;align-items:center}.advice li{margin-bottom:16px}.advice{align-self:start}.advice ol{padding-left:20px;font-size:13px}.advice p{font-size:13px}.filters{padding:24px}.filter-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.filter-grid .field{margin-bottom:0}.filter-actions{display:flex;flex-wrap:wrap;gap:18px;align-items:center;margin-top:24px;font-size:12px}.pagination{display:flex;gap:25px;justify-content:center;padding:20px;font-size:12px}.back{font-size:13px;display:inline-block;margin-bottom:22px}.message{padding:14px 18px;background:var(--soft);border:1px solid var(--green);border-radius:8px;margin-bottom:20px}.error-summary{padding:16px;background:#fff0ec;border:2px solid var(--red);margin-bottom:20px;border-radius:8px;color:#722719}.field-error{color:var(--red);font-size:13px}.prose{font-size:15px;line-height:1.8;overflow-wrap:anywhere}.result{border-left:4px solid var(--green)}dt{font-size:11px;color:var(--muted);margin-top:16px}dd{font-size:13px;margin-left:0;overflow-wrap:anywhere}.comment{padding:16px 0;border-bottom:1px solid var(--line);overflow-wrap:anywhere}.comment h3{font-size:12px}.comment time{font-weight:400;color:var(--muted);font-size:10px;margin-left:10px}.comment p{font-size:14px}.timeline{padding-left:20px;font-size:12px}.timeline li{padding:0 0 20px 12px}.timeline time{display:block;color:var(--muted);font-size:10px}.timeline p{margin-top:5px;white-space:normal;overflow-wrap:anywhere}.metric{font-size:32px;display:block;margin-bottom:10px}.bar-row{margin-top:18px}.bar-row div{display:flex;justify-content:space-between;font-size:12px;gap:12px}progress{display:block;width:100%;height:8px;border:0;margin-top:7px;accent-color:var(--green)}progress::-webkit-progress-bar{background:var(--soft);border-radius:6px}progress::-webkit-progress-value{background:var(--green);border-radius:6px}.breakdown div{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding:12px 0;gap:14px}.breakdown dt,.breakdown dd{margin:0;font-size:12px}.empty{text-align:center;padding:40px;color:var(--muted)}.login-grid{display:grid;grid-template-columns:1fr 400px;gap:60px;align-items:center;max-width:1100px;margin:90px auto}.login-grid h1{font-size:46px;line-height:1.15}.lead{font-size:17px;color:var(--muted)}.feature-note{margin-top:45px;color:var(--green);font-size:12px}.login{padding:32px}.login button{width:100%}footer{font-size:10px;color:var(--muted);padding:22px 0}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.large-text{font-size:20px}.large-text body{font-size:1.2rem}.large-text p,.large-text label,.large-text td,.large-text th,.large-text a,.large-text .hint,.large-text .small,.large-text button,.large-text dt,.large-text dd,.large-text .badge,.large-text span{font-size:max(16px,1rem)}.high-contrast{--bg:#000;--surface:#000;--ink:#fff;--muted:#eee;--line:#fff;--green:#ffeb00;--soft:#252525;--red:#ffb8ae}.high-contrast .primary,.high-contrast .logo{color:#000}.high-contrast .hero{background:#000;border:2px solid #fff}.high-contrast th{background:#151515}.high-contrast .badge{background:#000;color:#fff;border:1px solid #fff}.high-contrast .error-summary{background:#000;color:#fff}.high-contrast .sidebar nav a[aria-current]{color:#ffeb00}.high-contrast .light{background:#ffeb00;color:#000}.high-contrast .hero .eyebrow,.high-contrast .hero p{color:#fff}@media(min-width:1700px){main{margin:auto}}@media(max-width:1150px){.sidebar{width:210px}main{padding:28px 24px}.topbar{padding:14px 20px;gap:14px}.username{display:none}.brand{min-width:190px}.content-grid{grid-template-columns:minmax(0,1fr) 290px}.stats{gap:10px}.stat{padding:17px 14px}.filter-grid{grid-template-columns:repeat(2,1fr)}.hero-art{min-width:160px}.login-grid{gap:30px;grid-template-columns:1fr 360px}.login-grid h1{font-size:35px}}@media(max-width:850px){.topbar{flex-wrap:wrap}.brand{margin-right:auto}.access-tools{margin-left:0}.shell{display:block}.sidebar{width:auto;padding:14px;border-right:0;border-bottom:1px solid var(--line)}.sidebar nav{display:flex;flex-wrap:wrap;gap:4px}.sidebar nav a{padding:10px;font-size:12px}.sidebar .eyebrow,.sidebar-note,.demo-label{display:none}.content-grid{grid-template-columns:1fr}.three-grid{grid-template-columns:1fr}.two-grid{grid-template-columns:1fr}.hero-art{display:none}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.login-grid{grid-template-columns:1fr;margin:25px auto;max-width:550px}.page-heading{align-items:flex-start}.page-heading .button{white-space:nowrap}.login-grid h1{font-size:35px}.hero{padding:25px}.content-grid>aside{min-width:0}}@media(max-width:520px){main{padding:24px 15px}.topbar{padding:12px 15px;gap:8px}.brand{font-size:22px}.brand-sub{font-size:9px}.access-tools button{font-size:10px;padding:6px 10px}.notification-link{font-size:11px}.page-heading{flex-direction:column;gap:16px}h1{font-size:26px}.filter-grid{grid-template-columns:1fr}.stat span{font-size:10px}.padded{padding:20px}.hero h2{font-size:23px}.hero br{display:none}.section-heading{padding:20px 16px}.login-grid h1{font-size:32px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Preserve the original green visual style with corrected vector assets and alignment. */
.icon-library{position:absolute;width:0;height:0;overflow:hidden;pointer-events:none}
.icon{display:block;width:20px;height:20px;flex:0 0 20px;fill:none;stroke:currentColor;stroke-width:1.75;stroke-linecap:round;stroke-linejoin:round}
.brand-mark{display:block;width:44px;height:44px;flex:0 0 44px;color:var(--green)}
.brand-copy{display:grid;gap:4px;line-height:1.2}
.brand-copy strong{font-size:25px;font-weight:750;letter-spacing:-.6px}
.brand-copy>span{font-size:12px;font-weight:450;color:var(--muted)}
.sidebar nav a{display:flex;align-items:center;gap:10px;line-height:1.45}
.sidebar nav .icon{width:18px;height:18px;flex-basis:18px}
.hero-art{transform:none}
.hero-art span{display:flex;align-items:center;gap:16px}
.hero-art small{margin-left:0}
.basic-filters{grid-template-columns:minmax(0,1.3fr) repeat(2,minmax(0,1fr))}
.advanced-filters{margin-top:16px}
.advanced-filters summary{display:inline-flex;align-items:center;gap:8px;min-height:44px;list-style:none;color:var(--muted);font-size:13px;cursor:pointer}
.advanced-filters summary::-webkit-details-marker{display:none}
.advanced-filters summary:after{content:'+';font-size:18px;margin-left:6px}
.advanced-filters[open] summary:after{content:'−'}
.advanced-filters>.filter-grid{margin-top:14px;grid-template-columns:repeat(3,minmax(0,1fr))}
.filter-actions label{display:inline-flex;align-items:center;min-height:44px;gap:5px}
.text-link{display:inline-flex;align-items:center;gap:7px}
.large-text .brand-copy strong{font-size:25px}
.large-text .brand-copy>span{font-size:12px}
.large-text .brand-mark{width:44px;height:44px}
.high-contrast .brand-mark{color:#ffeb00}
.high-contrast .brand-mark path{fill:#000}
@media(min-width:851px){.three-grid h2{min-height:2.8em}}
@media(max-width:850px){.basic-filters,.advanced-filters>.filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.basic-filters .field:first-child{grid-column:1/-1}}
@media(max-width:520px){.basic-filters,.advanced-filters>.filter-grid{grid-template-columns:1fr}.basic-filters .field:first-child{grid-column:auto}.brand-copy strong{font-size:23px}.brand-copy>span{font-size:11px}}

.access-menu{position:relative;margin-left:auto;flex-shrink:0}
.access-menu summary{display:grid;place-items:center;width:44px;height:44px;border:1px solid var(--line);border-radius:10px;list-style:none;cursor:pointer;background:var(--surface);color:var(--green)}
.access-menu summary::-webkit-details-marker{display:none}
.access-menu[open] summary,.access-menu summary:hover{background:var(--soft)}
.access-panel{position:absolute;z-index:50;right:0;top:calc(100% + 12px);width:min(330px,calc(100vw - 32px));padding:22px;border:1px solid var(--line);border-radius:14px;background:var(--surface);color:var(--ink);box-shadow:0 12px 40px #0002}
.access-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:6px}
.access-heading h2{margin:0;font-size:19px}
.access-close{border:0;font-size:25px;padding:0;width:44px;flex:0 0 44px;background:transparent}
.access-panel>button:not(.reset-access){display:flex;justify-content:space-between;width:100%;margin-top:12px;text-align:left;font-size:14px}
.access-panel .reset-access{margin-top:18px;font-size:13px;width:100%}
.toggle-state{position:relative;width:32px;height:20px;flex:0 0 32px;border:1px solid var(--muted);border-radius:15px}
.toggle-state:after{content:'';position:absolute;left:3px;top:3px;width:12px;height:12px;border-radius:50%;background:var(--muted)}
[aria-pressed=true] .toggle-state{background:var(--green);border-color:var(--green)}
[aria-pressed=true] .toggle-state:after{left:15px;background:var(--surface)}
.topbar{position:relative;z-index:10}
.ai-assistant{border-color:#b4d3c6}
.ai-heading{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.ai-heading h2{margin:0}
.ai-mark{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;flex:0 0 32px;border-radius:8px;background:var(--soft);color:var(--green);font-size:12px;font-weight:750;letter-spacing:.5px}
.ai-assistant p{font-size:13px}
.ai-assistant button{width:100%;font-size:13px}
.ai-status{margin:14px 0 0;font-size:13px;color:var(--muted)}
.ai-error{color:var(--red)}
.ai-result{padding-top:18px;margin-top:18px;border-top:1px solid var(--line);font-size:14px;overflow-wrap:anywhere}
.ai-result h3{font-size:14px;margin:16px 0 7px}
.ai-result p{white-space:pre-wrap;font-size:14px}
.ai-result ul{padding-left:20px;margin:0 0 15px}
.ai-result li{margin-bottom:7px}
.ai-result .ai-apply{margin-top:14px}
.ai-footnote{padding-top:15px;margin-top:18px;border-top:1px solid var(--line);font-size:12px!important;color:var(--muted)}
button:disabled{cursor:wait;opacity:.65}
[hidden]{display:none!important}
.large-text .access-panel button,.large-text .access-panel .hint,.large-text .ai-assistant p,.large-text .ai-result,.large-text .ai-result h3{font-size:16px}
@media(max-width:520px){.access-panel{position:fixed;left:16px;right:16px;top:auto;width:auto;margin-top:12px}}
.routing-explanation{margin-bottom:26px}
.routing-steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;list-style:none;margin:22px 0 0;padding:0}
.routing-steps li{display:flex;align-items:flex-start;gap:12px}
.route-number{display:grid;place-items:center;width:30px;height:30px;flex:0 0 30px;border-radius:50%;background:var(--soft);color:var(--green);font-size:13px;font-weight:700}
.routing-steps strong{font-size:13px;line-height:1.5;display:block}
.routing-steps p{font-size:12px;color:var(--muted);margin:6px 0 0}
.settings-grid{grid-template-columns:minmax(0,1fr) 350px}
.routing-list{list-style:none;margin:0;padding:0}
.routing-list>li{position:relative;padding:23px 25px;border-top:1px solid var(--line)}
.routing-category{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 15px;margin-bottom:15px}
.routing-category h3{font-size:15px;margin:0;line-height:1.5}
.routing-list dl{display:grid;grid-template-columns:minmax(0,1fr) 150px;gap:18px;margin:0 0 14px}
.routing-list dt{margin-top:0}
.routing-list dd{margin-top:5px;font-size:13px}
.routing-edit{display:inline-flex;align-items:center;gap:8px;min-height:44px;font-size:12px;text-decoration:none;font-weight:600}
.routing-edit:hover{text-decoration:underline}
.routing-edit .icon{width:16px;height:16px;flex-basis:16px}
.settings-note{margin:24px 0 0;padding-top:18px;border-top:1px solid var(--line)}
.department-routing{margin:18px 0 0;padding:0;list-style:none}
.department-routing li{padding:13px 0;border-top:1px solid var(--line)}
.department-routing strong,.department-routing span{display:block;font-size:12px}
.department-routing span{margin-top:5px}
#category-form{scroll-margin-top:25px}
.large-text .routing-steps strong,.large-text .routing-steps p,.large-text .routing-edit,.large-text .department-routing strong,.large-text .department-routing span{font-size:16px}
@media(max-width:1100px){.settings-grid{grid-template-columns:minmax(0,1fr)}.settings-grid>aside{grid-row:1}.routing-steps{gap:16px}}
@media(max-width:650px){.routing-steps{grid-template-columns:1fr}.routing-list dl{grid-template-columns:1fr}.routing-list>li{padding:20px}}

/* Results, moderation and proactive follow-up use the existing visual language. */
.feature-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}
.feature-cards .panel{margin-bottom:0;overflow-wrap:anywhere}.feature-cards h2{margin-top:16px}
.actions{display:flex;flex-wrap:wrap;gap:10px}.followup-row{padding:16px 0;border-bottom:1px solid var(--line,#dce3df)}
.followup-row:last-child{border:0}.followup-row h3{margin-top:0}.feature-check{margin-top:20px}
#radar-status{min-height:1.5em}.improvement .result{border-radius:12px;margin-top:18px}
@media(max-width:1000px){.feature-cards{grid-template-columns:1fr}}
.privacy-dialog{width:min(850px,calc(100vw - 32px));max-height:90vh;overflow:auto;border:1px solid #a3b9b0;border-radius:16px;padding:28px;color:inherit;background:var(--surface,#fff)}
.privacy-dialog::backdrop{background:rgba(14,35,29,.55)}.privacy-preview{white-space:pre-wrap;overflow-wrap:anywhere;max-height:34vh;overflow:auto;padding:16px;background:#f1f5f3;border-radius:10px;font-size:.85rem}.privacy-toggle{display:flex;align-items:center;gap:10px;font-weight:600}.privacy-toggle input{width:auto;min-width:20px;height:20px}.privacy-dialog mark{background:#ffe6a7;color:#332400}.privacy-dialog .actions{margin-top:20px}
body.high-contrast .privacy-dialog,body.high-contrast .privacy-preview{background:#000;color:#fff}
.pulse-metrics dd{font-size:1.25rem;font-weight:700}.pulse-track{height:10px;border-radius:10px;background:#e1ebe6;overflow:hidden}.pulse-track span{display:block;height:100%;background:#176552}.feature-section{margin-top:24px}.demo-banner{background:#fff2c9;color:#493708;text-align:center;padding:10px 20px;font-weight:600;border-bottom:1px solid #d6c27e}.demo-banner a{color:inherit;text-decoration:underline}.demo-steps{padding-left:24px}.demo-steps>li{padding:4px 0 18px 10px}.demo-steps h3{margin-bottom:6px}
.pulse-metrics{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px 20px;align-items:start}.pulse-metrics dt{font-size:13px}.pulse-metrics dd{margin:0;text-align:right;font-size:1.1rem;line-height:1.4}.pulse-scope{padding:20px 26px}.pulse-scope p{margin:0;font-size:14px}
.checklist-heading{padding:0;display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap}.checklist-step{padding:18px 0;border-top:1px solid var(--line)}.checklist-step h3{margin-bottom:6px}.checklist-actions form{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:10px}.checklist-actions label{display:flex;align-items:center;gap:10px}.checklist-actions input[type=checkbox]{width:22px;height:22px;flex-shrink:0}.checklist-step:target{outline:2px solid var(--green);outline-offset:6px}
.field input[type=checkbox]{width:22px;height:22px}